Contact Us

Let’s Connect – We’re Here for You!

At Aussie Pet, we’re more than just an online pet store — we’re a passionate, family-run team of animal lovers who genuinely care about you and your furry companions. Whether you have a question about a product, need help with an order, or simply want to share a cute pet moment, we’re always happy to hear from you!

Your questions, feedback, and everyday pet stories matter to us — and we’re only one message away.

📍 Our Address

Unit 1005, 10/F
Boss Commercial Centre
28 Ferry Street
Yau Ma Tei
Hong Kong (HK)

📧 Email Us Anytime

office@aussie-pet.com
We aim to respond within 24 hours — often much sooner!

⭐ Loved by Pet Owners

We’re proud of the trust and love we receive from pet parents. Take a look at our Trustpilot reviews to see what real dog and cat owners say about their experience with Aussie Pet.
If you’ve enjoyed shopping with us, we’d be incredibly grateful if you shared your thoughts — it truly means the world to us.

No bots. No long wait times.
Just real people who genuinely care about pets and their humans.

Thanks for being part of the Aussie Pet community 🐾💛